Dan Grabauskis Must Go
The Boston Herald reports today something that anyone who depends on the T everyday has long suspected.
Top MBTA officials acknowledge that for years the agency has been secretly cutting thousands of bus and train trips from published schedules to lower costs – a practice that has left legions of customers waiting for rides that arrived late or not at all.
Not a month goes by that I don’t spend a morning or two (or more) wondering where the hell the bus is. It’s nice to know that it’s actually the T making me late for work instead of wondering if my clock changes on me during the night.
Dan Grabauskis has been on the job since May of 2005.
“We were not telling the truth to our customers before when we were not delivering the service that was scheduled,” Grabasukas said in an interview. “But we began to remedy that when I came on two years ago, and I know we’ve improved service.”
So now they’re improving service by changing the published schedule to reflect reality. It’s certainly a step forward, but only in the sense that it’s not a step backward.
I’ve been advocating a major change at the T for some time now, but this is just ridiculous. It’s time for the state to take ownership of the T. The MBTA is broke, they can’t manage anything, and they rewarded the MCBR’s crappy service by giving them a no-bid contract extension of three years. That’s a failure of leadership and a failure of the culture of the T. That won’t change with a new general manager. That will only change with a complete overhaul under state supervision.
Tags: The T
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